Practical EV charging course, built for electricians

EV Chargers Troubleshooting & Testing

Confidently diagnose, test, and resolve common AC charger issues in the field.

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What To Expect

By the end of this course, you will be able to:

  • Identify the causes of common AC charger issues
  • Understand how to troubleshoot an AC charger using a structured approach
  • Understand how to operate a charge tester for on-site diagnostics

Who Should Attend

  • Electricians who have installed AC chargers and want to handle post-install support calls with confidence.
  • Electricians looking to reduce repeat site visits and unnecessary escalations.
  • Installers who want to learn how to use a charge tester (Metrel A 1532 XA) for on-site diagnostics.
  • Anyone who has completed the AC Charging Fundamentals course and wants to take the next step.

What We Cover

  • Understanding Common Issues

    Why most reported faults aren't actually faults. Learn to separate real charger issues from expectation mismatches around charge rates, vehicle limits, and user error.

  • Pre-Site Preparation & Customer Engagement

    How to gather the right information before attending site. Ask better questions, get clearer fault descriptions, and avoid wasted visits.

  • Structured Troubleshooting

    Follow a repeatable diagnostic process using JET Charge's onsite fault-finding checklist with real-world video walkthroughs of common scenarios.

  • Testing & Diagnostics

    Learn to use a charge tester (Metrel A 1532 XA) and an EV for functional, load, and safety testing and how to interpret results.

  • Escalation & Preventative Maintenance

    Know when and how to escalate, what info to collect and how routine maintenance can prevent most issues (and become a service you offer).

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How We Deliver This Course

Course Format:

  • Duration: 90 minutes
  • Delivery: Live, instructor‑led
  • Schedule: Every 2 or 3 weeks
  • Location: Online or in‑person at our Port Melbourne office (limited seats)

How it works:

Use the signup link to check available slots and book a time that suits you.

Each session has limited seats so we can keep groups small and give proper attention to every participant.

Meet Your Instructor

William Everitt - Training Lead at JET Charge

Training is only as good as the person delivering it - and with Will, you’re in expert hands.

Will brings over 20 years of experience in designing and delivering technical training, including senior roles in the British Army where he led large-scale training programs for complex communication systems.

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Have Questions? Reach Out Anytime

  • We’re here to help! If you have any doubts or need more information, you can email us:

    • Program Manager: kush.gupta@jetcharge.com.au
    • General Enquiries: info@jetcharge.com.au